TIMBUKTECH — BANK IT PROVIDER EVALUATION CHECKLIST
Prepared September 20, 2026

Use this checklist to scope a conversation. It is not an assurance report or certification.

Institution and locations:
Current IT owner and other providers:
Main objective and relevant timing:

1. Scope: services, exclusions, staffing and accountable contacts.
2. Access: systems and information involved, permissions and controls.
3. Service: support hours, response commitments and escalation.
4. Incidents: responsibilities and communication expectations.
5. Continuity: relevant recovery plans and evidence available.
6. Subcontractors: who is involved and who owns each responsibility.
7. Assurance: request applicable current insurance, reports and references.
8. Reporting: deliverables, review cadence and open-issue ownership.
9. Transition: onboarding, changes, termination and information return.

Confirm the availability of particular documents directly with the team.
Arrange a secure exchange before providing confidential information.

TimbukTech Inc.
Canton: 309.647.7269
Macomb: 309.836.7268
Peoria: 309.655.7267
Washington: 309.444.7263